Meet the Trouble Defense team, the people behind your training, from your first visit to the range to your next workplace safety workshop.
Dee and Sheena Parker started the Trouble Defense team together in 2012. Dee leads the business and its partnerships. Sheena leads the instructors and teaches students in the classroom and at the range.
Founder & CEO
An eight-year U.S. Army veteran and former unit armorer, Dee founded Trouble Defense in 2012. He leads the business, builds partnerships, and sets the standards that guide the instructional team. His background in logistics at the Pentagon Motor Pool still shapes how he plans programs for families, employers, and government agencies.
Read Dee’s full bio
Co-Owner, COO & Lead Instructor
Sheena co-founded Trouble Defense with her husband, Dee. She leads instruction and works with first-time students who want room to ask questions before they ever step onto a range. Through private coaching and Trouble B.A.B.E., the women’s program she founded, she helps students build confidence through supervised practice.
Read Sheena’s full bioMeet the Trouble Defense team members who guide firearm lessons, lead workplace safety discussions, and watch over the firing line during live-fire training.
Firearm Instructor
For someone visiting a range for the first time, even the commands can be unfamiliar. Hayley walks students through what to expect, explains safe handling, and gives them space to ask questions as they learn the fundamentals.
Firearm Instructor
Lacy teaches firearm safety and shooting fundamentals. Students learn what the range commands mean and put those instructions into practice under supervision, building one skill at a time.
Firearm Instructor
Sara helps students connect the safety rules they learn in class with the habits they practice at the range. Her instruction covers safe handling, range procedures, and the fundamentals students can return to on each visit.
De-escalation & Firearms Instructor
Carol teaches two sides of personal safety. In de-escalation training, he helps people recognize rising tension, listen, and set clear boundaries. In firearm classes, he explains safe handling and the reasoning behind each rule.
Explore de-escalation training
Active Shooter Instructor & Range Safety Officer (RSO)
Eric helps workplace teams prepare for the first moments of an active shooter emergency. His sessions give employees space to talk through how they would alert coworkers and how their decisions fit their organization’s emergency plan. On the range, he also serves as a range safety officer.
Explore preparedness training
Range Safety Officer (RSO)
John watches over the firing line during live-fire sessions. He reinforces range commands, answers safety questions, and works alongside the instructors so students know when to pause, listen, and proceed.
Business Development and Outreach Coordinator
Kwesi handles direct sales for Trouble Defense’s training contracts. He identifies contract opportunities with government agencies, businesses, and other organizations, speaks with decision-makers about their training needs, and follows up on potential contracts.
Ask about training for your organizationFind a class date, ask for a particular instructor from the Trouble Defense team, or tell us what your team needs. We’ll help you choose a starting point.
