Workplace violence prevention
Build a shared understanding of concerning behavior, reporting responsibilities, and employee safety.
- Behavioral warning signs
- Employee reporting pathways
- Customer and visitor concerns
- Supervisor responsibilities
Trouble Defense Capability Statement
Trouble Defense capability statement · Government & corporate training
Prepared people.
Safer workplaces.
This Trouble Defense capability statement brings together active shooter preparedness, workplace violence prevention, and de-escalation in one practical training program, built around your people.
On-site & virtual options · Virginia, Maryland & Washington, DC
450+Google reviews · View reviews ↗A+ BBBAccredited business · View profile ↗
Since 2012Veteran-owned training company
VA · MD · DCRegional organizational training
Three connected capabilities
Recognize concerns.
Reduce conflict. Prepare to respond.
Support your team before, during, and after a difficult situation. Choose one training focus or combine all three in a coordinated program.
De-escalation & conflict management
Practice professional communication and decision-making for tense workplace and public-facing encounters.
- Active listening and calm language
- Professional boundaries
- Conflict recognition
- When to disengage and seek help
Active shooter preparedness
Help employees understand emergency procedures, available response options, and communication under pressure.
- Situational awareness
- Evacuation and sheltering considerations
- Emergency communication
- Scenario discussion and review
One program. A shared approach to preparedness.
We connect the topics to your workforce, operating environment, and existing emergency procedures.
Selected experience
Practical training.
Real organizations. Different needs.
Our work spans transportation, hospitality, and accessible community education. Each engagement starts with the audience and the environment.
Transportation & infrastructure · August 2026
I-66 Express Mobility Partners
Manassas, Virginia · A customized active shooter and workplace violence preparedness program for approximately 100 employees.
See how the program was delivered
Two four-hour sessions combined instructor-led briefings, four scenario stations, and an after-action review. Four instructors supported the program. Participants received completion certificates.
Workplace scenarios addressed escalating employee conflict, threatening customer encounters, and active-threat situations.
~100Employees trained
2Four-hour sessions
4Instructors
4Scenario stations
Hospitality · May 2025
Preparedness for hotel staff
Approximately 40 hotel staff in Centreville, Virginia, received instruction using realistic scenarios relevant to the hospitality workplace.
Why this experience matters
Guest-facing teams work with visitors, vendors, and changing conditions. This engagement demonstrates our ability to adapt scenarios to a specific industry and employee audience.
Accessible education · 2025
Education that meets people where they are
Our blind and low-vision safety education includes a Virginia conference presentation and a classroom-and-range experience documented by a participant in the National Federation of the Blind’s Braille Monitor.
Read about the documented class
The July 2025 article describes the May 18, 2025 class. It offers a participant’s perspective on accessible instruction and individual support.
Project counts and delivery details come from the Trouble Defense capability statement and published training summary. Participant coverage provides a separate perspective on accessible instruction. Client references identify past work and do not imply endorsement.
For procurement & partnership teams
Trouble Defense capability statement:
ready for your procurement team.
Use the Trouble Defense capability statement to review our experience and contracting details. Trouble Defense LLC is a veteran-owned small business serving government agencies, contractors, and private organizations. We welcome prime contracts, subcontracting, purchase orders, and tailored training engagements.
Use the UEI or CAGE code shown here to locate the company and confirm current registration details.
Experienced leadership. Qualified instruction.
Founded by Army veteran Dee Parker, Trouble Defense combines business leadership with an instructor team whose qualifications include TEEX/ALERRT Civilian Response to Active Shooter Events instruction, NRA instructor and range safety credentials, and U.S. LawShield instruction.
- Workforce-specific scenarios and facilitated reviews
- Programs for employees, supervisors, and public-facing teams
- Flexible delivery and accessible teaching approaches
Company & contracting details
Legal name: Trouble Defense LLC
Unique Entity IDX51VET12LRK6
CAGE code9EQX0
NAICS codes
| Code | Description |
|---|---|
| 611699 Primary | All Other Miscellaneous Schools and Instruction |
| 611710 | Educational Support Services |
| 611620 | Sports and Recreation Instruction |
| 922190 | Other Justice, Public Order, and Safety Activities |
| 541690 | Other Scientific and Technical Consulting Services |
PSC: U099 · R499 · R408
Flexible program design
Choose a starting point.
We’ll shape the scope together.
Select the format closest to your needs. Your selection carries into the inquiry below.
Awareness briefing
A focused introduction to warning signs, communication, and emergency preparedness for employees or leadership teams.
Interactive workshop
Connect the three training topics through discussion, workplace examples, and guided scenario exercises.
Custom workforce program
Coordinate multiple shifts, locations, or employee groups, with scenario stations and facilitated review as agreed.
Selected: Interactive workshop. A practical starting point for bringing all three training topics together.
Pricing built around your scope.
Request a tailored proposal. Pricing considers group size, instructional hours, instructor staffing, location, travel, and selected exercises. Your written proposal identifies the agreed services and total cost.
From initial inquiry to delivery
Build a training plan your team can use.
The Trouble Defense capability statement is a starting point. Your proposal connects these capabilities to your employees, workplace, and priorities.
Define the audience and need.
Identify the departments, supervisors, shifts, and public-facing roles involved. Tell us which situations cause concern and what employees should understand after training. Include preferred dates, approximate attendance, and accessibility needs so we can discuss an appropriate format.
Connect instruction to your procedures.
Discuss existing reporting channels, emergency contacts, and employee responsibilities. Our government and corporate safety training can combine prevention, communication, and preparedness. If the physical environment also needs review, explore a facility security risk assessment alongside your training request.
Agree on delivery and documentation.
Your proposal should identify instructional time, participant groups, exercises, staffing, travel, and requested records. Discuss certificates, attendance documentation, and facilitated review before scheduling. This makes the scope clear for your purchasing team and the employees attending.
Keep the conversation going.
After training, supervisors can revisit discussion points during team meetings and onboarding. Review procedures when staffing, work locations, or responsibilities change. Explore our de-escalation training and workplace violence prevention training when planning follow-up education.
A direct line to your next step
Let’s prepare
your people.
Use this Trouble Defense capability statement to start the conversation. Tell us who needs training, where you are, and what you want to accomplish. Kwesi will help start the conversation about a suitable program.
Kwesi Adoko
Corporate training inquiries · Trouble Defense LLC
kwesi@troubledefense.com ↗Call (703) 835-0692Serving Virginia, Maryland, and Washington, DC. Discuss travel availability for larger engagements.
Request a tailored proposal
Email your organization, training focus, group size, location, and preferred timeframe.
Email Kwesi ↗Helpful planning resources
Support your workplace safety conversation.
Use these resources alongside the Trouble Defense capability statement when discussing preparedness with HR, operations, and safety leadership.
OSHA workplace violence guidance
Review workplace risk factors, prevention programs, and industry-specific resources. Use the overview to identify questions about your policies, reporting process, and employee education.
Explore OSHA workplace violence resources ↗OSHA emergency-plan checklist
Review planning considerations for communication, employee responsibilities, evacuation, visitor accountability, and assistance needs. Bring relevant questions to your training consultation.
Open the emergency action plan checklist ↗CISA active shooter preparedness
Explore federal preparedness materials for businesses, government offices, schools, and communities. Share relevant resources with the people responsible for your emergency planning.
Browse CISA preparedness resources ↗These independent resources support planning; their inclusion does not imply agency endorsement or certification of Trouble Defense.
Before we get started
Clear answers.
An easier next step.
How can purchasing teams use the Trouble Defense capability statement?
Share the Trouble Defense capability statement with your procurement lead, confirm current registration details in SAM.gov, and send Kwesi your proposed scope. Include your purchasing process, requested documentation, decision timeline, and any vendor onboarding requirements so the proposal addresses your organization’s needs.
Can all three topics be included in one program?
Yes. Workplace violence prevention, de-escalation, and active shooter preparedness can be combined. We agree on the time, audience, and depth of each topic when developing your proposal.
Can you train at our workplace?
Yes. On-site instruction is available throughout the DMV. Virtual awareness sessions, multiple shifts, and larger programs can be discussed based on your needs and schedule.
Do employees need firearms experience?
No. These organizational programs focus on awareness, communication, prevention, and emergency preparedness. They are designed for employees and supervisors and do not require prior firearms experience.
What documentation can our organization request?
Discuss attendance records, completion certificates, instructor qualifications, a written scope, and an after-action discussion when planning your program. Your proposal will identify the agreed deliverables.
Why is there no fixed price on this statement?
A briefing for one small team and a multi-session program for an entire workforce require different resources. Request a proposal so pricing reflects your group size, instructional time, location, and selected services.
Start with your people.
Build the right program.
Connect directly with Kwesi to discuss your training needs.